[Sponsored] How After-Hours Triage Care Drives Better CAHPS Scores

A hospice provider’s score on its CAHPS survey (Consumer Assessment of Healthcare Providers and Systems) is one of the most important quality measures it has — and whether that score is pleasing to the provider often hinges on perhaps the trickiest time for care: after hours. “The biggest burden to patient experience is getting in […]

Voices: Melissa Kozak, RN, CRNI, Co-Founder, Chief Executive Officer, Citus Health

This article is sponsored by Citus Health. In this Voices interview, Hospice News sits down with Citus Health Co-Founder and CEO Melissa Kozak, RN, CRNI, to learn about how Citus Health is leading hospice and other post-acute care providers forward with care coordination and communication technology; why this is especially critical during the COVID-19 pandemic, […]

Voices: Jim McDevitt, President, Trella Health

This article is sponsored by Trella Health.In this Voices interview, Hospice News sits down with Trella Health President Jim McDevitt to get his take on the greatest challenges for hospice providers today, where they can find opportunity in light of today’s operating environment, and why he thinks data is at the core of providing care […]