Picture this. One of your nurses arrives at a home for an after-hours hospice visit, and within minutes, another family attempts to call her with a question. Her phone rings. She does not answer her phone, but the family in the home, sitting with their dying loved one, hears the phone ringing, and senses ever […]
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In late 2019, data from the National Association for Home Care & Hospice showed a 20.2% increase in nursing demand, with a projected 500,000 nurses due to retire by 2022. The cost of replacing these nurses is massive: upwards of $100,000 for replacing each nurse. Nursing turnover was set to be a major challenge in […]
A hospice provider’s score on its CAHPS survey (Consumer Assessment of Healthcare Providers and Systems) is one of the most important quality measures it has — and whether that score is pleasing to the provider often hinges on perhaps the trickiest time for care: after hours. “The biggest burden to patient experience is getting in […]
This article is sponsored by Citus Health. In this Voices interview, Hospice News sits down with Citus Health Co-Founder and CEO Melissa Kozak, RN, CRNI, to learn about how Citus Health is leading hospice and other post-acute care providers forward with care coordination and communication technology; why this is especially critical during the COVID-19 pandemic, […]
This article is sponsored by Trella Health.In this Voices interview, Hospice News sits down with Trella Health President Jim McDevitt to get his take on the greatest challenges for hospice providers today, where they can find opportunity in light of today’s operating environment, and why he thinks data is at the core of providing care […]