Nurse burnout has long been a challenge for hospice providers, as care delivery in the home comes with certain expectations and requirements not typical of other care settings. Research suggests that hospice nurse burnout in particular is tied to large caseloads; around-the-clock care and the unexpected nature of hospice hours; and regularly witnessing grief and […]
Category: Sponsored
For hospice providers struggling to complete the claims documentation that is required to secure reimbursement, obtaining timely signatures from the family power of attorney (POA) and the attending physician continues to be a challenge. Relying on outdated methodologies like email, paper or fax to obtain signatures from remote family members and POAs on a range […]
Communication technology in hospice care is critical to consumer satisfaction, yet many agencies remain behind the times, something all-too-obvious to family caregivers and POAs, which in this case are the hospice consumer. In all other aspects of their lives, these consumers — who are the adult daughters and sons of hospice patients — are accustomed […]
Picture this. One of your nurses arrives at a home for an after-hours hospice visit, and within minutes, another family attempts to call her with a question. Her phone rings. She does not answer her phone, but the family in the home, sitting with their dying loved one, hears the phone ringing, and senses ever […]
In late 2019, data from the National Association for Home Care & Hospice showed a 20.2% increase in nursing demand, with a projected 500,000 nurses due to retire by 2022. The cost of replacing these nurses is massive: upwards of $100,000 for replacing each nurse. Nursing turnover was set to be a major challenge in […]
A hospice provider’s score on its CAHPS survey (Consumer Assessment of Healthcare Providers and Systems) is one of the most important quality measures it has — and whether that score is pleasing to the provider often hinges on perhaps the trickiest time for care: after hours. “The biggest burden to patient experience is getting in […]
This article is sponsored by Citus Health. In this Voices interview, Hospice News sits down with Citus Health Co-Founder and CEO Melissa Kozak, RN, CRNI, to learn about how Citus Health is leading hospice and other post-acute care providers forward with care coordination and communication technology; why this is especially critical during the COVID-19 pandemic, […]
This article is sponsored by Trella Health.In this Voices interview, Hospice News sits down with Trella Health President Jim McDevitt to get his take on the greatest challenges for hospice providers today, where they can find opportunity in light of today’s operating environment, and why he thinks data is at the core of providing care […]
