The home health, hospice and palliative care billing company Advanced Revenue Cycle Management has acquired Rapid Coding and Oasis Review (RCO). Financial terms of the transaction were undisclosed. Rebranded as Advanced RevCycle (ARC), the newly combined company aims to expand artificial intelligence (AI) capabilities in its revenue cycle management (RCM) and billing services. The deal […]
The recent sunset of telehealth flexibilities implemented during the COVID-19 pandemic has hospices concerned about health equity and patients’ access to care, particularly in rural areas. Regulatory waivers that the U.S. Centers for Medicare & Medicaid Services (CMS) issued during the public health emergency expired on Sept. 30. Among the waivers was the ability to […]
Hospices have increasingly explored different ways to use virtual reality (VR) technology to improve patient and family satisfaction. Virtual reality experiences are an opportunity for hospices to learn more about what is most important to a patient, said Jennifer Fenuccio, volunteer coordinator at Brookhaven Hospice. The hospice serves patients in Massachusetts and New Hampshire. Innovations […]
More hospices are prioritizing artificial intelligence (AI) and machine learning capabilities in their documentation technology investments. However, financial headwinds and limitations in software systems represent significant barriers to deeper integration. This is according to the new Hospice News Market Intelligence Report, which found that 39% of survey respondents cited documentation software featuring AI and machine […]
Artificial intelligence (AI) technologies have increasingly come to the forefront in hospice care delivery. Among the trends gaining momentum is greater AI utilization in end-of-life decision making processes. While AI can help provide more education about end-of-life care options to patients and their families, this technology has its limitations, said Dr. Karl Steinberg, medical director […]
Hospices are applying artificial intelligence (AI) technology in community outreach efforts among underserved patient populations. AI can be a powerful tool when it comes to spreading awareness about end-of-life options, according to Cathy Conway, CEO of California-based Hospice of Santa Cruz County. But deeper integration involves investments in technology and staff training that can come […]
Hospices have leveraged artificial intelligence (AI) in a number of ways to improve sustainability and quality. Understanding the return on investment of these innovations is key as technology becomes more embedded in health care delivery. AI adoption in hospice involves more nuanced considerations compared to other health care fields, according to Dina Yankelewitz, CEO of […]
The Guiding an Improved Dementia Experience (GUIDE) payment demonstration is widening reimbursement channels for hospice providers as some seek to leverage technology to strengthen patient and family caregiver support. Patients with dementia-related conditions have unmet needs that often fall outside of traditional fee-for-service Medicare coverage, according to Amy Etzel, manager of ancillary services at The […]
An evolving regulatory landscape may be complicating hospices’ ability to effectively implement and use artificial intelligence technology. The top legal considerations involving AI center around protecting patient privacy and ensuring transparent innovation. Hospices have leveraged AI to better predict patient trajectories, ease employees’ administrative burden, boost retention, and improve compliance and operational efficiency, among other […]
Hospices see improved quality and operational efficiency as their biggest return on technology investments in three key areas. But several unknowns and challenges exist in the journey to deeper technology integration. Today’s hospice leaders need a firm understanding of the varying and rapidly changing advances in technology that can impact their business lines and ability […]
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