Hospices Help Address Social Isolation in Patients

The need for social distancing during the coronavirus pandemic has exacerbated the adverse impacts of isolation on hospice patients’ quality of life. Protecting the seriously ill at highest risk of COVID-19’s impacts has come at the cost of human touch and hands-on care so integral to hospice patients in their final life stages. Hospice and […]

Designing Career Paths Aids Hospice, Palliative Care Staff Shortages

The hospice and palliative care workforce has been shrinking in recent years due to staff retirement, burnout and limited opportunities for specialty training. Designing a career path with opportunities for advancement can boost recruitment, improve retention and reduce turnover. “Currently, the specialty workforce is just too small to meet demand,” said Brynn Bowman, chief strategy […]

Hospice Providers Wrangle with Barriers to Expanding Advance Care Planning

Hospices, other providers, payers, as well as state and federal agencies are increasingly recognizing the importance of advance care planning to ensure goal-concordant care and reduce health care costs. Barriers in existing public policy are limiting the growth of these services, along with increased strains brought on by the coronavirus pandemic, according to some stakeholders. […]

Patients Have Positive Perception of Hospice Telehealth

Hospices and other health care providers have greatly expanded the use of telehealth during the COVID-19 pandemic. New research shows that patients and families have an overall positive perception of these services. The scope of telehealth has significantly broadened during the ongoing federally declared health emergency, with the U.S. Centers for Medicare & Medicaid Services […]

Ensuring Medicare Eligibility Key to Hospice Revenue Cycle Management

Challenged with the intricacies of insurance billing along with evolving policy changes and increasing regulatory scrutiny in recent years, ensuring patients’ Medicare eligibility has become vital for hospices’ bottom lines. Effective processes, valuable staff and external resources are some of the key components for providers to consider as they seek to avoid lost revenue associated […]

Hospices Adapt Their Marketing Practices During COVID-19

The coronavirus pandemic has impacted every aspect of hospice operations, including the way hospices market themselves. Increased difficulty accessing patients and declining referrals are some of the strongest forces driving hospices to adopt new marketing practices, but remaining competitive in a crowded industry during the pandemic has come with additional ethical considerations. Since the COVID-19 […]

PPE Shortages Remain a Top Concern for Hospice Providers

Health care organizations of all stripes have been struggling to obtain the necessary personal protective equipment (PPE) to maintain continuity of care safely during the pandemic, and hospices have been no exception. Hospice providers of all walks have had varied experiences in PPE supply lines, with some having deeper pockets and greater access than others. […]

Careful Billing, Expense Management Critical to Palliative Providers During Pandemic

While the coronavirus pandemic has brought to light the growing critical need for expanded palliative care programming, its economic ramifications have many providers navigating uncharted financial waters. Strategizing through the public health crisis will involve minimizing operational expenses while branching out to non-traditional revenue sources. More than half of community-based palliative care providers in the […]

Exploring the Post-Pandemic Hospice Telehealth Landscape

While CMS has not announced any permanent policy changes, provisions to expand telehealth are likely to continue long-term, with many hospice leaders and advocates in full support. Hospices will have to work out several kinks as they navigate the telehealth landscape post-COVID-19. During this period of national disaster, the U.S. Department of Health and Human […]