Quality data are becoming another arrow in the quiver for hospices seeking to improve retention and recruitment. A hospice’s publicly reported quality data can paint a picture of how an organization stands up against competitors for future and current staff. Quality scores also can serve as a baseline for educating staff on how their roles […]
Staff turnover and burnout have been higher since the coronavirus pandemic first hit the nation. Hospices are adopting strategies to stem the tide, with providers increasingly working to build career paths for nurses and other hospice staff. The coronavirus pandemic has taken a heavy toll on hospice staff since its onset. Slightly more than 20% […]
Delivering quality health care requires a moral compass, according to Don Berwick, M.D., former administrator for the U.S. Centers for Medicare & Medicaid Services (CMS) and founding CEO of the Institute for Healthcare Improvement. This requires hospice providers to go beyond regulatory compliance when they think about quality, with equitable access as a key component, […]
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