IntellaTriage Acquires NurseLine

IntellaTriage has acquired NurseLine, a national provider of hospice and home health triage services. Financial terms were undisclosed. Established in 2008, IntellaTriage provides after-hours nurse triage services for a range of health care providers, including hospice and home health providers, hospitals, physician groups, health plans and specialty practices. Combining their platform with NurseLine’s will strengthen […]

Younger Generations of Hospice Workers Value Career Paths, Work-Life Balance

Hospices that are shaping their recruitment and retention strategies around work-life balance and career development have a fighting chance against competitors for sparse clinical staffing resources. As workforce shortages mount throughout the health care system, competition in the labor market has intensified. Hospices are increasingly competing with other health care providers for clinical staff as […]

Hospice News ELEVATE: Fireside Chat with IntellaTriage

This article is sponsored by IntellaTriage. This article is based on a Hospice News discussion with Daniel Reese, CEO of IntellaTriage at the Hospice News Elevate Conference in Chicago. The article below has been edited for length and clarity. Hospice News: I am pleased to welcome Daniel Reese, CEO of IntellaTriage. IntellaTriage is a telephone […]

Staffing Summit Panel: A Discussion with IntellaTriage

This article is brought to you by IntellaTriage. The article is based on an interview that took place during a virtual panel discussion with Carla Davis, Senior VP of Hospice Operations at LHC Group, Barbara Knott, VP of Continuing Care Services, Lisa Schmitz, Regional VP of Operations at CommonSpirit Health at Home, and Bernadette Smith, […]

Vendor Selection Can Impact Hospice Sustainability and Compliance

Reliable vendors have a role to play in hospices’ financial and operational sustainability as well as regulatory compliance. Particularly during the pandemic, reliance on technology and staffing services have come to the forefront, as has maintaining the durable medical equipment (DME) and pharmaceutical supply chains. Finding efficient and responsive service providers is extremely important for […]

[Sponsored] How After-Hours Triage Care Reduces Nurse Burnout

In late 2019, data from the National Association for Home Care & Hospice showed a 20.2% increase in nursing demand, with a projected 500,000 nurses due to retire by 2022. The cost of replacing these nurses is massive: upwards of $100,000 for replacing each nurse. Nursing turnover was set to be a major challenge in […]

[Sponsored] How After-Hours Triage Care Drives Better CAHPS Scores

A hospice provider’s score on its CAHPS survey (Consumer Assessment of Healthcare Providers and Systems) is one of the most important quality measures it has — and whether that score is pleasing to the provider often hinges on perhaps the trickiest time for care: after hours. “The biggest burden to patient experience is getting in […]