[Sponsored] How After-Hours Triage Care Reduces Nurse Burnout

In late 2019, data from the National Association for Home Care & Hospice showed a 20.2% increase in nursing demand, with a projected 500,000 nurses due to retire by 2022. The cost of replacing these nurses is massive: upwards of $100,000 for replacing each nurse. Nursing turnover was set to be a major challenge in […]

[Sponsored] How After-Hours Triage Care Drives Better CAHPS Scores

A hospice provider’s score on its CAHPS survey (Consumer Assessment of Healthcare Providers and Systems) is one of the most important quality measures it has — and whether that score is pleasing to the provider often hinges on perhaps the trickiest time for care: after hours. “The biggest burden to patient experience is getting in […]