Community Health Accreditation Partner (CHAP) is developing a certification program designed to apply the Age-Friendly Health Systems “4Ms” framework into the home health and hospice settings. Providers that have adopted this approach have seen “dramatic improvement” in patient satisfaction, clinician satisfaction and retention, improved revenue growth and cost savings, as well as higher rates of […]
Institute for Healthcare Improvement
Recent research from the Massachusetts Coalition for Serious Illness Care found that collaborative communication between clinicians and patients is key to improving health equity among seriously and terminally ill populations. Of nearly 2,500 people surveyed nationwide during the course of last year, 87% indicated that it was important for their physicians to know their priorities. […]
Delivering quality health care requires a moral compass, according to Don Berwick, M.D., former administrator for the U.S. Centers for Medicare & Medicaid Services (CMS) and founding CEO of the Institute for Healthcare Improvement. This requires hospice providers to go beyond regulatory compliance when they think about quality, with equitable access as a key component, […]
Identifying patients in need of hospice earlier in the course of their illness is a business and moral imperative for hospice providers. Though conversations about end of life are difficult for everyone involved, including clinicians and social workers who facilitate them, they reap substantial benefits for patients, families, payers, and providers. Early conversations are positively […]