Maryland-based Hospice of the Chesapeake has increased its return rates for Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys through a performance improvement project. CAHPS surveys are among the most important sources of hospice quality data. The U.S. Centers for Medicare & Medicaid Services (CMS) requires that hospices send the survey to families following […]
Hospice of the Chesapeake has unfurled a new dementia care program aimed at providing improved emotional, educational and practical support for patients and their caregivers as their conditions progress. Demographic trends were among the key factors that drove the program forward, said Monica Escalante, chief strategy and information officer at Hospice of the Chesapeake. The […]
Today’s hospice executives are entering the field with change in mind for improved quality. But concerns have mounted around sustainable growth strategies that will keep pace with rising demand amid myriad challenges in end-of-life care delivery. Hospice News spoke with c-suite executives who have recently stepped into their roles to learn more about what led […]
Maryland-based Hospice of the Chesapeake has been pursuing innovation in its bereavement and caregiver support programs. The nonprofit hospice and palliative care provider offers grief care to its entire community regardless of whether a family member was one of their patients. Out-of-pocket payments for those services are on a sliding scale. To expand its reach, […]
The future outlook of hospice compliance is a mixed bag of uncertainty as program integrity oversight heats up alongside evolutions in telehealth regulation. Hospices today are facing one of the most challenging regulatory environments that the industry has seen, according to Pamela Duncan Owens, chief compliance officer of Agape Care. A portfolio company of Ridgemont […]
Training staff and volunteers to provide developmentally-appropriate grief support is among the key parts of operating summer camp programs for children and adolescents suffering a recent loss. Whether rolling out summer grief camps for the first time or innovating these programs throughout the course of several decades, hospices need a firm grasp around the different […]
Hospice providers are navigating a minefield in today’s regulatory environment to avoid getting caught up in the mix of fraudulent activity in the space. The current state of hospice regulations has providers walking compliance tightropes, according to Patrick Harrison, senior director of regulatory and compliance at the National Hospice and Palliative Care Organization (NHPCO). Fraud, […]
Adoray Home Health & Hospice Announces Interim CEO Wisconsin-based Adoray Home Health & Hospice has named Mary Aaby as its new interim CEO. She will step into the role this June. Aaby succeeds Amanda Gustafson, who has held the position for nearly seven years. Aaby previously served as CFO from 1998 to 2017 at the […]
Improving education and training for family caregivers may give hospices’ quality scores a boost. Maryland-based Hospice of the Chesapeake has introduced a standardized caregiver training program designed to enhance the work they had previously done in this area. After a review of scientific literature, it became clear that nationally, caregiver training was spotty, and this […]
In case you missed it, Hospice News has launched a new specialty publication for palliative care professionals. You can subscribe to Palliative Care News here: Subscribe today! Rebecca “Becky” Miller has been appointed president and CEO of Hospice of the Chesapeake, a nonprofit provider. Miller joined the organization in October 2021 as chief clinical officer, […]
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