The auditing environment has heated up in the hospice industry, with inconsistencies reportedly proliferating among the various types of regulatory enforcement activity — particularly those performed by Medicare Administrative Contractors (MACs). The issue has some hospice providers delving deeper into a range of compliance strategies. Differences exist in the scope of data being reviewed by […]
HopeHealth
Research has uncovered common threads of quality impacts among the largest hospices nationwide as providers employ a range of initiatives to uproot the underlying causes of staff and family caregiver dissatisfaction. Strong communication, streamlined operational processes and an encouraging organizational culture are three significant drivers of positive end-of-life experiences for families and staff alike, according […]
Dr. Ed Martin began working in hospice in 1987 after hearing families talk about their experiences with those services. Today, he is chief medical officer of Rhode Island-based HopeHealth. The more than 50-year-old nonprofit organization also serves parts of Massachusetts. Martin recently spoke about the complicated issue of care that is deemed “unrelated” to a […]
Trust and collaborative communication are essential to hospice executive teams seeking to weather a changing health care system. This is according to HopeHealth President and CEO Diana Franchitto and the company’s CMO Dr. Edward Martin. Franchitto and Martin have led the organization for roughly 15 years. The nonprofit health system provides home care, hospice, palliative […]
A systematic overhaul of the nation’s health care education programs is needed to ensure that future clinicians are prepared to provide palliative and hospice care amid rising demand, according to Dr. Leah McDonald of HopeHealth. McDonald is a hospice and palliative care physician at HopeHealth. The nonprofit health system offers home health, hospice and palliative […]
Palliative care providers are faced with uncertainties that abound over the regulatory future of telehealth as they continue to shape their programs. Some telehealth flexibilities that were temporarily implemented during the COVID public health emergency (PHE) are scheduled to sunset at the end of 2024. During the pandemic, the U.S. Centers for Medicare & Medicaid […]
Aging LGBTQ+ populations have few options for quality end-of-life care – particularly those in rural areas – and hospices are ramping up efforts to reach them. Access to hospice can be challenging for many seniors in remote or rural regions. Terminally ill seniors in these locales often experience higher levels of loneliness and isolation at […]
Palliative care providers may have untapped areas of potential when it comes to improving access and quality through services that address social determinants of health. Though social determinants can take time and resources to build into palliative care programs, they come with a strong return on investment, according to Dr. Yaquta Patni, wound care and […]
The Miriam Hospital is launching a program that combines palliative care and emergency medical services. The Rhode Island-based hospital is piloting a new approach for its emergency department (ED) patients that provides palliative care options for those with chronic and life-threatening illnesses. Through the program, the HopeHealth palliative care team at The Miriam Hospital will […]
Money isn’t everything when it comes to recruitment and retention. While compensation is an important factor for attracting and keeping staff, hospices need to consider other crucial aspects. Employee benefits, a career path, organizational culture and leadership engagement also weigh into workers’ decisions to join, stay or leave a hospice. Hospices should take a close […]