Transparency, Trust Keys to Combatting Fraudulent Hospice Marketing

Hospice providers are facing an uphill battle when it comes to communicating quality as scammers step into the industry, leading to new misconceptions about their services. Fraudulent activity in the hospice space has exacerbated common misconceptions about end-of-life care, according to Beth Klint, executive director at Goodwin Hospice, which is part of Goodwin Living. Hospices […]

Hospices Navigating a New World of Quality

The barometer is falling in hospice care delivery. Providers are unveiling diverse tactics to improve outcomes and family satisfaction amid a sea of changes. Adaptability is a provider’s hallmark in today’s current hospice landscape, according to Greg Wood, executive director at Hospice of the Ozarks. The Arkansas-based nonprofit is affiliated with Baxter Health and provides […]

How One Hospice Provider Reduced Avoidable Medication Spend by 95%

For Hope Hospice, prescribing habits were… fine. Not bad. Not great. An affiliate of Chapters Health System, Hope Hospice, based in Fort Myers, Florida, was looking for ways to optimize their ordering habits — particularly for drugs that could be deprescribed or that have effective lower-cost alternatives. They also wanted data and a process that […]

HOPE Tool’s Range of ‘Huge Impacts’ on Hospice Workforce

Hospices are preparing for an onslaught of potential operational impacts with the forthcoming implementation of the U.S. Centers for Medicare & Medicaid Services’ (CMS) new Hospice Outcomes and Patient Evaluation (HOPE) tool. The agency’s 2025 final rule announced that the HOPE tool will take effect in October 2025, and will replace the Hospice Item Set […]

Nathan Adelson Hospice Completes Affiliation with Chapters Health System

Las Vegas-based Nathan Adelson Hospice has completed its affiliation with the nonprofit Chapters Health System. The affiliation seals the establishment of Chapters Health West, an extension of Florida-based Chapters’ footprint into Nevada, California and Oregon. Chapters Health West came into being with the affiliation of four hospices with Chapters, including Nathan Adelson, California-based Hospice of […]

No One Left Behind: Building a Culture of Staff Retention in Hospice

Engaged employees are a top contributor to quality and growth, and that means ensuring no one gets lost in the shuffle, according to Chapters Health System CEO Andrew Molosky. Chapters is one of the largest nonprofit hospice providers in the United States. Currently the company has achieved a turnover rate of 12% for nurses and […]

Hospice M&A Market to ‘Return to Sanity’ in 2025

The hospice mergers and acquisitions market has seen a host of changes in recent years, with buyers and sellers examining a range of risks and opportunities in the field this year. The industry saw a flurry of M&A activity in 2019 and 2020, with record high valuations and deal volume. Subsequent years saw cooling periods […]

Chapters CEO Andrew Molosky: Building an Ecosystem of Care Around the Seriously Ill

Going forward, hospice and other post-acute providers are preparing to operate within a value-based ecosystem, and Florida-based nonprofit Chapters Health System is no exception. Chapters provides hospice, palliative care and a range of other services throughout Florida. It has expanded with a number of affiliations during the past three years, including those with Capital Caring […]

Quality, Culture Are Watchwords for Hospices in 2024

Amid intensified regulatory scrutiny, staffing headwinds and shifts towards value-based care, hospices need to ensure that they’ve made a strong commitment to quality and to foster a positive workplace culture, according to hospice leaders. Though many hospices have seen staffing volumes improve, competition for clinicians remains high and has providers grappling for ways to gain […]

How Quality, Utilization Will Shape Hospice M&A in 2024

Investment trends in the hospice industry have meandered in recent years, impacting providers’ approaches to growth in 2024. The mix of hospice buyers has become more diverse during the past five years to include more private equity investors, large health and hospital systems and home health companies, along with payers. These trends will have lasting […]