Delivering quality health care requires a moral compass, according to Don Berwick, M.D., former administrator for the U.S. Centers for Medicare & Medicaid Services (CMS) and founding CEO of the Institute for Healthcare Improvement. This requires hospice providers to go beyond regulatory compliance when they think about quality, with equitable access as a key component, […]
Axxess
An assessment of community needs is essential for hospices working to establish or grow their palliative care programs. Providers need to understand the population that they serve in terms of demographics, culture and the availability of palliative care and other health care services in that region. While no standardized definition exists for “palliative care,” the […]
While several health care providers have expanded their diversity initiatives to bridge racial divides, hospices have much room to grow in fostering stronger connections with underserved communities of color. Hospice providers who participated in a recent nationwide study indicated that increasing staff diversity and developing committees dedicated to diversity initiatives were strategies yielding the most […]
Racial, ethnic and sociodemographic divides are the leading barriers impacting advance care planning utilizations in the United States. Hospice providers working to expand access will need to take a closer look at the unique forces driving disparities, particularly among people of color. Studies have shown that advance care planning can reduce hospitalizations and health care […]
COVID-19 vaccinations and diversity initiatives will be among the top priorities for hospice providers during 2021, according to an Axxess survey of home-based care providers. About 22% of the thousands of respondents were hospices. Dallas-based Axxess is a technology provider to more than 7,000 home health, home care and hospice organizations serving upwards of 2 […]
Hospices often encounter difficulties when it comes to documenting which services are directly related to the patient’s terminal diagnosis as opposed to a comorbidity. Strategies for hospice providers to completing complete and accurate documentation include close examination of a patient’s health history and maintaining detailed records of patient care plans and medications needs. “It is […]
The hospice and palliative care workforce has been shrinking in recent years due to staff retirement, burnout and limited opportunities for specialty training. Designing a career path with opportunities for advancement can boost recruitment, improve retention and reduce turnover. “Currently, the specialty workforce is just too small to meet demand,” said Brynn Bowman, chief strategy […]
Effective on-boarding practices, including training and orientation, can help stave off the impact of ongoing staffing shortages in the hospice space. Hospices nationwide are fine-tuning recruitment and retention strategies as demand for their services are rising as they continue to lose current staff, often due to retirement or burnout. More than 26% hospice leaders indicated […]


