Hospice Brows Furrow as Patient Satisfaction with Telehealth Takes a Turn

A need to socially distance, along with regulatory waivers, led to a boom of telehealth utilization in hospice, making it a critical connection linking providers to patients. However, new data suggests that patient satisfaction with telehealth is declining across the health care continuum. Earlier in the pandemic, satisfaction with telehealth ran high, but that appears […]

Rise of Hospice Telehealth Can Stoke Patient Satisfaction

Like providers, patients and families are adapting to rising use of telehealth in hospice care during the COVID-19 pandemic, as apparent plans to make temporary regulatory flexibilities permanent start to move forward. If telehealth remains a growing priority among hospices, gauging patient and family satisfaction with those services will be critical, particularly as they prepare […]