With burnout as a major cause of turnover, hospices are applying technology to take some of the pressure off of staff in hopes of boosting retention. A frequent goal is reducing the amount of time spent on documentation. Though complete and accurate documentation is essential to regulatory compliance, patient safety and securing payment, the sheer […]
End-of-life doulas (EOLDs) and community health workers can add an additional layer of support that can help hospices improve connections and outcomes among patients and families. However, building these collaborations has come with financial barriers. EOLDs have had a growing presence in the serious illness and end-of-life care space, but their services are not reimbursed […]
Hospice care and palliative care services have similar, but diverging, threads across the care continuum. An area of increasing overlap centers around patient consultations discussing symptom management and goals of care. Supportive care for patients and families is a common thread in both hospice and palliative care, with providers touching different points along a patients’ […]
Revocations of the hospice benefit can have serious adverse effects on patients and families, as well as providers. Understanding the causes and repercussions of these incidents can help operators prevent them, when appropriate. Live discharges can occur for a number of reasons, including the patient or family changing their minds about receiving hospice care, or […]
ProMedica Shutters Two Home Health Locations ProMedica is shuttering two home health and hospice programs in Ohio and Michigan. The closures will take effect in November. The closures are part of the nonprofit health system’s strategic plans to divest its home health care services, the company indicated in a letter penned to the Ohio Department […]
St. Croix Hospice has launched a new specialty program focused on wound care. The Minnesota-based provider has hired a number of board-certified wound and ostomy clinicians to operate the new program, its eighth specialty care service. St. Croix Hospice is a portfolio company of the private equity firm H.I.G. Capital. “The Wound Care Specialty Program […]
Compassus has launched home health services and expanded its central Tennessee footprint through a new collaboration with its joint venture partner Ascension Saint Thomas. The joint venture, Ascension at Home, has existed for several years. Three years ago, Compassus took on the role of overseeing staff and the home-based care services they provide. The JV […]
As more members of “Gen Z” come into the hospice workforce, employers will need to adapt to their unique perspectives, needs and priorities in order to maximize recruitment and retention. Gen Z includes individuals born between 1997 and 2025, according to the Pew Research Center. This generation is coming of age in a very different […]
Oregon-based Partners In Care is developing a program aimed at increasing the well-being of its hospice and home health clinical workforce and minimizing the impacts of burnout. The hospice and palliative care provider recently received a $50,000 grant from the Oregon Center for Nursing to support the program’s launch, which is dubbed Care for the […]
A Medicare Administrative Contractor (MAC) can deny a hospice claim for a wide range of reasons, but two types of errors stand out that can lead to a rejection. A few causes of denials are widely known. They stem almost entirely from documentation errors or omissions such as a physician’s signature on the certification form […]
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