Post-acute nurse triage company IntellaTriage has secured growth investment dollars in a round led by Pacific Lake Partners.

Brentwood, Tennessee-based IntellaTriage provides after-hours triage services to hospices and home health operators, as well as health care organizations in other settings. Several other investment firms participated in the round, including Trilogy Search Partners, TTCER Partners, The Nashton Company, Aspect Investors, and Granite Point Partners. 

The infusion of capital is expected to drive further growth at a company that is close to completing its “best year on record,” according to CEO Daniel Reese.

“What we really are trying to do is make the patient experience after hours as seamless as possible,” Reese told Hospice News. “Their patients are calling in and getting a trained registered nurse that has access to their medical record and medications and is really able to act as an extension of the care team for hospice customers.”

The company expects more than 100% revenue growth for 2022, propelled by the addition of new clients and expanded relationships with current customers. IntelliTriage now supports close to 30,000 patients daily and has improved turnaround times for patient calls this year, Reese indicated.

Though the financial terms of the round are confidential, Reese told Hospice News that it aligns with the “normal amounts” of a Series A investment round. This is typically between $2 million and $15 million.

“In the three years since our partnership began, IntellaTriage has impressively expanded its relationships with leading health care providers and further accelerated its growth in the hospice and home health markets,” Coley Andrews, co-founder and managing member of Pacific Lake Partners, said in a statement. “We believe IntellaTriage has a long runway of opportunity, and we are excited to support this next phase of the company’s growth.”

The funds will also go to support additional hiring and accelerated investment in their technology platform. The company has added about 85 employees so far this year.

The plans for their tech platform include further development of a more centralized system in which nurses and clients to interact.

“We’re going to be investing in some communication mechanisms, so just overall improving communication between our nurses and clients in the field,” Reese said. “In addition to that, there’s several integrations that we’re evaluating right now with post-acute [electronic medical records (EMR)]. The big goal here is to integrate all of the major players in EMR so that our nurses have access to the information they need, right when they need it.”